All You Need to Know
Terms and Conditions

Welcome to the Suzaku Izakaya website. These Terms & Conditions govern your use of our website, reservations, and dining services. By accessing our website, making a booking, or using any of our services, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website or services.

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1. About Us:
Suzaku Izakaya is a restaurant business operating within the United Kingdom. References to "we", "us", and "our" throughout these Terms & Conditions refer to Suzaku Izakaya.

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2. Website Use:
This website is provided for informational purposes and to facilitate reservations and customer enquiries. Whilst we make every reasonable effort to ensure that the information on our website is accurate, complete, and up to date, we do not guarantee that all content will be free from errors or omissions.

We reserve the right to amend, update, suspend, or withdraw any part of the website, including menus, pricing, promotions, opening hours, and services, without prior notice.

You agree not to misuse this website, introduce malicious software, attempt unauthorised access to our systems, or engage in any activity that may disrupt the operation of the website.

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3. Reservations and Bookings:
All reservations are subject to availability and confirmation by Suzaku Izakaya.

Where applicable, we may require valid payment card details to secure a booking. Any deposits, cancellation charges, or no-show fees will be clearly communicated at the time of booking.

Guests are requested to arrive promptly for their reservation. We reserve the right to release tables if guests fail to arrive within a reasonable period after their booked time, particularly during busy service periods.

For larger group bookings, additional terms, deposits, or minimum spend requirements may apply.

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4. Menu Information, Allergens and Pricing:
Our menus are subject to change based on seasonal availability, supplier availability, and operational requirements.

Whilst we take reasonable care to provide accurate allergen information, our dishes are prepared in kitchens where allergens are present. As such, we cannot guarantee the complete absence of allergens or cross-contamination. Guests with allergies, intolerances, or dietary requirements should inform a member of staff before ordering.

All prices displayed are in Pounds Sterling (£) and include Value Added Tax (VAT) where applicable, unless otherwise stated. Prices may be amended at any time without notice.

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5. Gift Vouchers, Promotions and Offers:
Any gift vouchers, promotional offers, discounts, or special events are subject to their own specific terms and conditions.

Unless expressly stated otherwise, promotions cannot be used in conjunction with any other offer and have no cash alternative. We reserve the right to amend or withdraw promotions at any time.

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6. Customer Conduct:
We are committed to providing a safe, welcoming, and enjoyable environment for all guests and employees.

We reserve the right to refuse entry, refuse service, or require any individual to leave our premises where their behaviour is considered abusive, threatening, discriminatory, intoxicated, unlawful, or otherwise disruptive to staff, guests, or the operation of the restaurant.

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7. Intellectual Property:
All content on this website, including text, images, logos, branding, graphics, and design elements, is owned by or licensed to Suzaku Izakaya and is protected by applicable intellectual property laws.

You may view and print content for personal, non-commercial use only. No content may be copied, reproduced, distributed, or used for commercial purposes without our prior written consent.

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8. Limitation of Liability:
Nothing in these Terms & Conditions excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable UK law.

To the fullest extent permitted by law, Suzaku Izakaya shall not be liable for any indirect, consequential, or incidental loss arising from the use of our website, reservations, services, or dining experience.

Whilst we take reasonable steps to ensure the security and functionality of our website, we do not guarantee that the website will be uninterrupted, error-free, or free from viruses or other harmful components.

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9. Changes to These Terms:
We may revise these Terms & Conditions from time to time to reflect changes in our business practices, legal obligations, or operational requirements. Updated versions will be published on this website and will take effect immediately upon publication.

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10. Governing Law and Jurisdiction:
These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales.

Any dispute arising out of or in connection with these Terms & Conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales, unless otherwise required by applicable law.

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Contact Us:
If you have any questions regarding these Terms & Conditions, please contact Suzaku Izakaya directly using the contact details provided on our website.